Initial Disclosure Document
The Financial Conduct Authority (FCA) The FCA is the independent watchdog that regulates
financial
services. This document is designed to be given to consumers considering buying certain
financial
products. You need to read this important document. It explains the service you are being offered.
The
core message of the FCA is to promote best practice in the financial services industry and as such act
as
our regulator.
Whose products do we offer? We offer a variety of finance products from a range of
providers. we have
a panel of lenders which we act as a broker for. We also have specialist finance brokers we
utilise when
the normal panel of lenders is not appropriate I.E if you have poor credit we will use these
specialist
providers which will act with the same transparency as ourselves
What Credit Facilities will we provide you with? We will make no recommendations for the suitability
of
the finance product you choose, we will make you aware of the terms and conditions of the plans we
offer , We
currently offer Hire Purchase and a different form of hire purchase called Personal Contract
Plan , we will
collect information from you to provide to the finance company and they will either accept ,
decline or attach
special conditions , they will not discuss to us your credit score or existing
arrangements.
Remuneration We will make you aware of any and all commission, documentation fees or
introductory
commission we receive. We will ask for your “informed consent” for us to proceed with your
agreement,
you will be given this before you are allowed to sign any finance agreement.
What will you have to pay us for our services? We rely on commission for setting up finance
agreements
and will not ask you to pay a fee for setting up a hire purchase agreement
Who regulates us? We are authorised by the Financial Conduct Authority, 25 The North Colonnade,
Canary
Wharf, E14 5HS. Our Firm Reference Number is …661247 You can check this on the FCA’s
register by visiting the
FCA’s website http://www.fsa.gov.uk/register/home.do or by contacting the FCA
on 0300 500 0597
Ownership
Moto GB Limited has been registered as a limited company since 10th May 2000 and the
registered
number is 03989635
What to do if you have a complaint Most complaints can be resolved at the dealership, by the
General
Manager, They will investigate your complaint and if it’s a regulated complaint, inform you what course
of
action you can take , we can provide you with details of your finance company and contact number for
the
customer services department . If the lender is not able to settle your dispute you may be able to refer
it to
the “Financial Ombudsman Service, Exchange Tower, London E14 9SR
Are we covered by the Financial Services Compensation Scheme (FSCS)?
We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot
meet
our obligations. This depends on the type of business and the circumstances of the claim.
Insurance
advising and arranging is covered for 90% of the claim, without an upper limit. For compulsory classes
of
insurance, insurance advising, and arranging is covered for 100% of the claim, also without any
upper
limit. The scheme does not cover consumer credit. Further information about the
compensation
scheme is available from the FSCF on 0207 892 7300 or by visiting www.fscs.org.uk